Patient Relations

At Perak Community Specialist Hospital, we have taken the initiative to designate patient relations officers who serve as the point of contact to receive and address any issues or complaints from patients or their representatives. All grievances regarding our hospital’s facilities and service can be submitted in oral or written form at any time for comprehensive investigation.

If you or your representatives have complaints about any of our services, please do not hesitate to reach out directly to the Patient Relations Officer by either phone call: 05-241 9000 (Ext. 189) or email: parames@pcsh.com.my. We are committed to providing outstanding healthcare services and your feedback is essential in helping us to improve better.